Maplewood Resort Policies

Rental Information

• The rental rate is based on the standard occupancy. When occupancy exceeds the standard of 2 people per bedroom, extra person charges of $20 per day or $100 per week will apply. 
• Children of all ages are considered regular occupants. A limited number of pack & plays and high chairs are available free of charge.
• Summer weekly rentals run from Saturday to Saturday. In the off season we can offer more flexible arrival days.
• Daily rentals are subject to a 2 or 3-day minimum charge.
• Summer rentals begin at 3:00pm and conclude at 9:00am. Off Season rentals beging at 2:00pm and conclude at 10:00am. Please do not arrive early or stay late. We pride ourselves in providing extremely clean facilities and this time is required to perform all necessary tasks! An extra fee will be charged if these times are not strictly adhered to.

What Is and Is Not Included:

• Bed linens - sheets, pillowcases, pillows, blankets and bedspreads are furnished at no charge.
• Bath towels and  toiletries are NOT provided.
• Coffee filters, dish soap, soft soap, and a starter supply of toilet tissue and garbage bags are supplied.
• All kitchens have full size stove and refrigerator, microwave, dishes, pots and pans, utensils, most also include local phone service.
• Pier space to dock your boat is provided. For those bringing more than one boat- we will do our best to accommodate additional boats but it may have to be at a pier further from your cabin.
• Weber grills, picnic tables, lawn furniture, firewood are furnished at no charge.
• Canoes, paddle boat, sunfish sailboat and bicylces are provided free of charge to guests staying at the resort. 
• Additional rental items include outboard motors, fishing boats, pontoon boat, personal watercraft. Advanced reservations for summer watercraft rentals are available for week long rentals only. 
• See your specific unit's information for additional items that may or may not be included.
• Daily maid service is not provided. A vacuum cleaner, broom, dust pan, cleanser, and dish soap are provided for tidying up thoughout your stay. You are expected to leave the home reasonable clean upon departure.

Resort Rules

Small pets are allowed in Driftwood, Redwood, and Cedarwood in the off season with prior approval.  With prior approval guests staying at Sand Lake may bring pets at all times. We ask that owners clean up after their pets. Please do not leave your pets alone in the cabins for extended periods of time. If pets are allowed on furniture we ask that you cover them with old sheets which we will provide, pet hair is difficult to remove from furniture and bedding. Owners are responsible for any damages and extra clean charges caused by their pets.

No Smoking in  Birchwood, Wedgewood, Prairiewood, or Thunderwood, and Lac du Vin.

Fireworks of all types are strictly prohibited!

There is no life guard on duty. Swim at your our risk. Children under 8 must be supervised by an adult while at the beach. No smoking or glass on the beach please.

In order to maintain a peaceful resort, quiet time is from 11:00pm to 8:00am

Reservations & Cancellations

RESERVATIONS - A non refundable $500 deposit for weekly reservations or equal to one nights rent for daily reservations is required at the time the reservation is placed.
Please be certain of your dates and cabin choice when making your reservation. Deposits are valid only for the specified dates and cabin chosen. Deposit amount will be applied to the last night reserved.
We accept VISA, MasterCard, Discover or personal checks for deposits.

SECURITY DEPOSIT - A valid credit card number must be on file upon check in. In the event damage is done to resort property, your particular unit or if the cabin requires additional cleaning (dirty dishes, undue litter, pet messes etc.) we reserve the right to charge your account accordingly.

CANCELLATIONS - Our cancellation policy is intended to be fair to our guests and protect our cabin owners and managers from loss of revenue. Once a cabin is reserved all other requests for that cabin are refused. If you must cancel or change your reservation, a $100 service charge will be deducted from your deposit. If we are able to fill the vacancy, the remaining balance of the deposit will be applied to another reservation with us. We will honor your credit for up to one year. If we are unable to fill the vacancy there will be no credit given.
Sorry, no refunds for late arrivals or early departures.
Watercraft deposits will be applied to your remaining cabin balance provided cancellation is made at least 30 days prior to arrival date.

SNOW CREDIT - Winter cancellations due to lack of snow (trails must be closed) your entire deposit will be credited to another reservation with us. We will honor your credit for up to one year. Snow credits do not apply to Christmas, New Years or Derby week.

FINAL PAYMENT- We appreciate final payments made by check or cash. For daily guests please pay the balance due upon arrival. Weekly guests may pay their balance due upon arrival or if you wish we will run a tab for any extras like gas or watercraft rentals. Please settle up all bills by 4:00 pm the day before departure. 

By placing a reservation or occupying the home you are accepting the policies above. The registered party will be held resposible for all in the group.